My knowledge in shipboard is very memorable for me, every day your gonna treasure this. My experience goes by doing this, trip to Manila. I’m extremely excited then when at the interface i’m incredibly disappointed mainly because our CoOJT’s from LPU Laguna can be some kind of “maarte and we fulfilled our STO Sir Joepet a very kind STO and i also really like him.
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Once we embark on the ship I believe a little bit stressed but not because of I’m of I’m afraid that the deliver is going to kitchen sink while underway I’m afraid of what if We can’t do all task that they are going to give us.
After fixing the things all of us go straight to the multi goal room to get our alignment, after that the STO provided us a time to familiarization we check out the Island Verbena where the tourist accommodation eat their food.
We awoke very early and to be exact 2am for us never to be overdue in our duty.
Our company is 14 thus we six pairs and my partner is Erika my special friend. Our first obligation is at the Island Fiesta, it is really a Fiesta because of 80 percent of the travellers ate by Island Vacación. our time of duty can be 10hrs nevertheless s broken sched had been in we have a time to relax, in Island Fiesta that measures how much time your patience is, how good you will be in selling and convincing power sales talk. at first Now i’m shy but when I find it exciting and fun I really enjoy it I really do my personal best to phone all efforts of the travellers and we include a good sales, after that I used to be assigned to dining and I do bussing out happen to be first difficult and difficult to do but at the end I enjoy set up other passengers are bothersome and frustrating.
Second work is house cleaning I really appreciate it especially the waste out items and foundation making however the one casual is snob I continue to enjoy in addition to our third duty in Quik Mart we promote snacks and beverages we shout and shout walk and walk, sometimes could by people and sometimes the passengers obtain mad individuals because we all can’t understand them, and the pronunciations is very hard to comprehend. Forth responsibility at the front workplace I got upset because entirely duty we just stand there following our duty my thighs aches. Our fifth responsibility is at the galley or perhaps kitchen I truly enjoy it the chefs are incredibly kind all are approachable and funny earning us laugh the whole responsibility, and the activity they provided us to slice 100 kilos bittergourd and damaged other personnel. And meals in deliver is errr! sometimes tasteless sometimes they are very rich in salt, and the food isjust the same the whole OJT. And the casuals are very nice and kind unlike the other trainees seems they are the manager or perhaps supervisor.
-Angelica Dominguez
HRM 3A
“My Magical Experience on Shipboard
May 14, 2014 was the time when we leave Nueva Ecija and go to Tondo, Manila(North Harbor Pier4) to start each of our Practicum1 in Ship. About this day likewise was each of our first voyage(Manila to Cagayan de Oro). when we already board at the ship, the first thing we carry out is meet up with our STO Mr. Joepet Gallego reviewed and given the rules and regulations when were on the ship along with our timetable and we also had our tour about ship to familiarized every department from the ship.
Around the next day, May possibly 15, 2014 we previously started each of our first obligation at Isle Fiesta foodstuff court in which we bussed out, we served etc .,. On my initially day for the ship My spouse and i fell uninteresting, but when the morning had been exceeded I liked every second, minute, hour and days with my own co-trainees. We already discovered to take pleasure in what I i am doing mainly because they all cured me well especially casuals, they cared for us very good. We learned a lot from them and we will remember this knowledge. I can tell every person that this knowledge is wonderful because it will help me to grow up and become a matured one particular.
-Erica Portacio
HRM 3A
I used to be so thrilled that we skilled being a part of 2GO TRAVEL. it was so nice since all of them the casual, the crew especially to our STO, all of them, they are really so incredibly kind. That they share us their expertise and activities at the ship. During the very first and previous day of our duty we enjoyed being a trainee as well as my partner. I discovered a lot about this training that you have to treat every passengers good, respect all of them and show all of them that they are welcome, and even once passenger claim bad phrases all you can perform is laugh show to them that looks like nothings happen.
My spouse and i experience from this ship that its hard to become a worker because possibly they are tired no matter what’you need to welcome them with a beautiful smile. This On-the-job training experienced was very happy as it was my 2nd a chance to travel aboard. I could probably say that I seriously learned lots of things there’and i’m also able to say learning is not just seen in the 4 corners from the room. i am hapy and proud because we all finish the duty and it is a great recollection to remember in our college life.
-Princess Tagaro
HRM 3B
Having my OJT at 2GO Travel is absolutely enjoy. We’ve learned a whole lot especially in time management. We all duty in the 6o’clock the next day, so we must wake up early on. We learned how to socialize in other people. I attained more understanding of my program. I received more good friends because the connecting in our room. And we enjoy to go other areas here in the Philippines. When we are on the send, they educated us about the history, quest and vision of the business, corporate beliefs, vessels, services and providers of our approved logistic firm. They also advised us regarding the training regulations, basic home rules and standards like the standards of courtesy and decorum on side, uniform requirements and tidying standards. Also familiarize together with the safety burglar alarm, signs and symbols. First and foremost, we are very happy because the Shipboard Training Officer is very nice, this individual take care of all of us while were on each of our duty. And all sorts of the employee in the ship is incredibly friendly. This is memorable encounter in my OJT.
-Mariel Miranda
HRM 3B
Because an Hrm Student, we were required to consider On-the-job schooling related to our course. I decided to take my own Ojt at MVSJP II, a boat from 2Go travel. I actually started my Ojt on, may 14, 2014. On each of our first working day on the deliver, we took a lecture advancing by each of our STO or Shipboard Training Officer, Mister. Joepet Galaico, then he gave all of us ourassignments of duties. Our duties revolved on Food and Beverage, Housekeeping, and Front Business office Department.
Within the Food and Beverage Division, I have skilled a lot of works from bussing out dishes, providing foods, creating the table, and kitchen works. I will say that We’ve learned bunch of things there like the right way of conversing with the customers and work style under pressure. On the Housekeeping Office, we cleansed, took out trash, is to do ” pickup bed making around the different places to stay of the dispatch. I have applied my understanding on bed making which I have learned at school and made my own work easier. Also, within this department, we certainly have assigned to aid passengers with their rooms or perhaps accommodations, this is very taking pleasure in because I had been able to satisfy different people. On the Front Workplace, it was a must to usually wear your teeth in every situation. I have learned here to always stay calm and polite towards the guests no matter what their disposition was. I’ve also discovered the proper way of grooming me personally.
The whole Ojt experience to me was very challenging but fun. I possess practiced and developed a whole lot of my own skills. Like a trainee, I’ve learned to follow along with strictly on instructions. I improved my self confidence and somehow started to be more friendly to people. We have learned to get flexible, to behave professional and stay polite all the time. I became aware to treating the customer’s correct. I’ve learned to enjoy my work and my office, and to delight in working with those around me personally. I can say that I obtained a lot expertise that I may apply soon, and I know that I chose the right the course for me personally. 2go Travel’s MVSJP II offers very good working environment, which will made my experience very enjoying.
-Samantha Ellaine Beltran
HRM 3B
Executes other capabilities as might be given by my personal supervisor occasionally and maintain cleanliness and orderliness of assigned at all times, serves meals towards the passengers following to the appropriate food managing procedures and assists inside the requisition and issuance of stock from your store space andperforms suggestive selling strategy to increase revenue and helps to ensure that no unauthorized personnel remove serving through the food on display for sale and free meals and line performs various other functions while may be given by the house cleaning supervisor via to period.
-Verna Salamanca
HRM 3B
The first time I saw the ship I felt worried and excited, when the time the ship is ongoing that night I actually don’t know the things i really feel. The night also I actually can’t sleeping because personally i think a little conquer scared as a result of ship can be swaying.
Can be of my own duty is at Quik mart, my spouse is Benjie Cardenas, He can also my personal partner inside my whole OJT in the Saint Pope Steve Paul II. Every day during my duty we all enjoyed jointly, the casual of the ship and my co student from other college.
I’m extremely thankful, blessed and content for being part of the shipboard training, two weeks working hard nevertheless full of learning and also delight. A lot of moments once in a lifetime. I can say that my OJT will never forget in my whole life.
-Byron Macalinao
HRM 2B
My on-the-job training experienced is extremely happy since that is my personal first time going the difference. parts of the Philippines. To start with, I believed so enthusiastic and also anxious. Our initially day inside the ship is merely an alignment. My 1st experience in OJT teaching, me and Byron given in Quik Mart. Personally i think shy and nervous, the we offer clothing, we like it mainly because supposedly switched just like itinerant.
Second time in house cleaning also we all assigned. We all meet Friend Toto, dr. murphy is the kindest crew, he trained the technique in how to foundation making and so forth Weexperienced to mop a staircase, we all also designate ports. It is not easy because it can too many travellers need to support but it can be okay mainly because we asked the hospitality management degree assigned. All of us also experienced the Island Placer difficult mainly because too many people eating. Likewise taught proper bus out, I enjoy this even exhaustion. We also dropped in Cagayan to acquire goods and also flesh out, food trip. The street foodstuff in Cagayan was very delicious. After that in Cebu we navigate to the most important ancient church plus the Magellan’s Get across.
-Benjie Cardenas
HRM 2B
At my OJT, I learned the right way to be a accountable in my personal way, for the first day of my own OJT, I find myself nervous yet I’m thus excited, We learned the right way to love, proper care and respect our consumer. Me and my spouse experience or perhaps encounter a lot of trials or perhaps problems but we fix it mainly because we helped each other. This OJT is unforgettable second and I know that this is one of the best part of my university life.
-Jommel Caba
HRM 2A
I have a large amount of experience in the 2GO Travel Shipboard. 1st, to entertain guest, in the event that what they need in the front desk. Second, on how to provide the food and also to bus out. Third, to market a product although it’s costly to the various other guest, but they obligated to but it. 4th, on how to foundation making, to wash the log cabin or holiday accommodation. Fifth, in the galley or kitchen, My spouse and i cut a whole lot of fresh vegetables and sometimes my very own finger ïŠ. And of course, the casuals and our STO, their delicious to all of us, they like friends, littermates to us. But all in all I loved, that was a best skilled I’ve at any time feel. Let me not forget these experience for 2GO Travel and leisure, and I will missed these people. THANK YOU!
-Princess Cammille Ferrer
HRM 2D
Initially I feel worried because We don’t have any thought on what we do while were staying right now there but then there’s a feeling that I’m therefore excited to sense onboard. Then simply, we fulfilled Mr. Joepet Gallego each of our Shipboard Schooling Officer (STO). His a pleasant person, this individual tours all of us onboard in that case he instruct us everything onboard, accommodation and other services. On my 1st duty, we assigned at the front office, I feel bored ïŒ but the day past, we all getting haggard, we need to woke up as early as 3am to set up ourselves intended for everyday work. I experience a lot of thing that on shipboard experience. In the beginning, yeah is actually so hard to work especially on Isle Fiesta yet time after time really become easy because all of us enjoyed what we’re doing. Two weeks was done, I feel bad mainly because I know Let me missed my days to OJT’s, the casuals that teach us how to work easy and especially I missed my fresh friends, the person who cause me to feel laugh whenever even wish tired we have a time to on our experienced ïŠ
-Jaymie Natividad
HRM 2D
Previous May 13, our OJT start. The name of your ship is definitely MV St Pope Steve Paul 2. During the day of my responsibilities I experienced so worried and thrilled especially on the first day because I am a primary timer so they teach me how to assist visitor and provide customer. Then simply after a long time of being generally there I learned the difference. ways/ methods on how to deal with the customer. Possessing a successfully finished 300 several hours of OJT on the dispatch I discovered a lot of things just like on how to socialize with other people. I quickly control my personal temper towards the customers which might be very requiring and not talk nicely.
-Aira Jane Canlas
HRM 2D
During our On the Job Training in MV St Pope Ruben Paul II, we were assign at eight different types of areas at the shipboard like Front Office, Speedy Mart, Galley, Horizon, Isle Fiesta, Cottage, Mega Value and Extremely Value. Every day we have a rotation for those different areas. First week of our practicum at the shipboard was not easy for me because every day we have tothe distinct kind of task for that location, so the team teach all of us like on housekeeping at the cabin we learned the bed making, hand towel folding and on different areas we also do washing passengers area, the comfort room and we also do waste out. At the Front Desk, we were great and assist the passengers of the concerned, by Restaurant just like Horizon and Island Fiesta we were serving foods for the customers, striper out, washing dishes and cleaning the table. were also offering foods and beverages in the Quik Mart.
All Staff teach all of us well for what we were doing on their place and they treat us just like their family also the STO Mister. Joepet Gallego who rounded every hour to see were doing, examine our attendance and take care of us once one of all of us are sick and tired, we met a lot of student in different schools they may be our co-trainees.
Practicum in MVSJP was unforgettable we were well trained and pay attention to to be prepared for every element. We discovered to be patient and control our mood because we were joining lots of people every day that have different frame of mind. For all of we enhance our confidence, socialization and expertise.
-Nelissa Silencio
HRM 2D
RESPONSIBILITIES AND RESPONSIBILITIES
A. The front Office
Apply customer satisfaction skills
Facilitate subscription and rooming-in of friends
Manage guest’s needs and queries
Deal with safety put in boxes and lost and found service
Assist in the in-house entertainment services
Clean and set up the Front Workplace
B. 1st class Dining Saloon/ Horizon
Apply customer service skills
Carry out food portioning
Take guests’ orders
Serve guests’ orders
Bus away dishes
Wash the bathroom
Clean the First Class Dining Saloon
C. Economy Dining Saloon/ Island Fiesta
Apply customer support skills
Carry out food portioning
Carry out sanitation and care standards in Food and Beverage areas Bus away dishes
Wash the bathroom
Clean your Economy Eating Saloon
M. Ship Shop/ Quik Mart
Apply customer service abilities
Offer Merchandise
Clean Ship Shop
Make product sales report
Elizabeth. Galley
Carry out inspection of done product just before servicing to customers Apply proper controlling of foods for delivery
Clean cutlery, containers and the galley equipment
Carry out right storage methods like sorting, labelling, FIFO Method Make raw materials intended for food processing
F. Housekeeping- Cabin
Apply customer support skills
Perform housekeeping inspections
Clean guests’ accommodations
Clean bathrooms in cabin rentals
Make-up bed
G. Housekeeping-Tatami/ Ultra Value
Apply customer support skills
Perform housekeeping inspections
Clean guests’ accommodations
Clean open public comfort space
Clean hallway areas
H. Housekeeping-Economy/ Super Worth
Clean hallway areas
Clean lobbies and viewing decks
Apply customer service skills
Execute housekeeping examinations
Clean guests’ places to stay
Clean public comfort room
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